Hello!
I am highly dismayed. I actually wrote a letter by hand and spent 20 minutes trying to find the physical mailing address for Atlas Games to no avail.
On to the problem that prompted me to write:
I heard great things about the card game "Gloom" by Keith Baker, I ordered a copy and after opening it up (all properly sealed in plastic) I am missing 3 cards of the "Castle Slogar" family! I received only 2 red Slogar characters; "Elias E. Gorr" and "Grogar".
I read through the instructions and it seems that all 4 families should have 5 characters per color, am I mistaken? Should there be only 2 of one of the families?
If I am correct, I would really like replacement cards to be sent to me ASAP. Please email me about this (thepurplepepper on gmail) so we can clear up this matter, I can give you the amazon confirmation number, ISBN or whatever you need to confirm I did in fact buy a copy. I'd rather not send it back for a replacement but I will if necessary.
Thank you for your time, and I hope this game is worth it! =)
-Pepper