I'm Jess Banks, and I'm the customer service and office manager person for Atlas Games. I'll be helping out on the forums more from now on, and I look forward to answering your questions!
Hi Jess,
Welcome to the boards. 
Hi [strike]Animatronio[/strike] Jessica!
If you don't mind my asking, is this a new account? I could've sworn you'd posted here before...
Yes, I believe I had an account here in the past, but I didn't use it much. Job titles are shifting slightly here at Atlas, and I'll be taking over some of the monitoring of forums. Plus, the anti-spam-account program would've booted me if I didn't post right away, so I thought a polite introduction was better than starting a flame war just to establish my account.