BigPond Email Issue

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We've encountered an issue with a email account that all notifications from our forum (including password resets) were being blocked. This resulted in the account being disabled in the forum after the system registered 15+ bounces.

This is the same issue we had previously for Rogers/Yahoo emails, so I'm going to ask our email provider to switch us to a different IP address, which fixed it before. The IP had gotten blacklisted as spam, as they're shared IPs. Yahoo/Rogers Email Issue

Our email provider has switched us to a different IP address, so that should fix things!